"We were using Outlook and trying to handle 1000's of emails a day with multiple users with little success and needed a more efficient email solution. ReplyManager had all of the features we needed and it was highly recommended by other power sellers. Needless to say, we got rid of Outlook and have never looked back."
» Download Full Case Study PDF

Adam Hersh, Adam Hersh Auctions

"ReplyManager is the most affordable, web-based solution we found. It allows us to have remote employees all over the country performing customer service via email and everyone is able to see the entire history of any issue. It has been priceless to us in terms of managing what has occurred with a transaction all in one spot. We would be lost without it!"

"ReplyManager also has the most outstanding customer service of almost any company we have ever dealt with. Truly outstanding to work with - thanks so much!"
» Download Full Case Study PDF

Ann Thompson, Value Cells, LLC

"We  had no idea that a system like this was out there. Managing emails under our old method was a futile effort. Now, not only does every email get answered but our replies are saved and updated and now anyone in our company can assist by using the pre-formatted replies that are saved in ReplyManager. In addition we no longer have to maintain separate anti-virus programs because it's web-based which makes it accessible from anywhere even at home."

David Herzog, President, eGameuniverse

"I have tried many products and had look far and wide to find a system that would help me organize my inbound emails. With ReplyManager my customer's know we mean business! Personalized emails are at drop down click. Our inbound rule base that we configured auto-responds and directs the messages in the right folders for our attention."

Rich Cseh, President, VolcanoGames