Shared inbox for teams

Connect email, social and online sales with ReplyManager

Try it free
Reply manager dashboard

Wherever you communicate, keep it all in one place

Bring sales@, support@ and social@yourcompany.com to customers on email, Facebook, Twitter, Amazon, eBay, ChannelAdvisor and more.

Centralized team inbox

Connect email, social, and eCommerce channels like eBay and Amazon in one inbox, and see customer details and conversation history all in one place. No more switching between multiple accounts and screens, so you can focus on getting to inbox zero faster.

Centralized team inbox

Team up on support

Assign the right person to the right message, and simplify teamwork with automated workflows. Keep tabs on conversations and collaborate behind the scenes using internal notes within the customer’s email thread.

Team up on support

Send faster responses

Send personalized messages with the customer name, order details and tracking using a simple #hashtag. Filter important query types like order cancellations in seconds, and prioritize messages according to the time you have left to respond.

Send faster responses

We help these great teams support more customers together

Clare Vallely - Managing Director, Kukoon.com

"Since using ReplyManager, our sales have increased by 400%. ReplyManager helped our company grow by saving our team so much time that we could focus on making more sales."

Clare Vallely - Managing Director, Kukoon.com

Meet the inbox that connects
you to your customers

  • Sync with Amazon, eBay, Rakuten, your webstore and more - in one team inbox.
  • Manage customer support for Facebook and Twitter.
  • Turn your customers into advocates of your brand with fast, accurate and personal responses - we automate, so you can win more customers with high seller ratings.
  • Support your customers as a team - assign messages to your experts with the answers.
  • Manage every connection with one inbox.

Start supporting more customers as a team today.