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Shared inbox for teams

All your messages - All in one place!

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Reply manager dashboard

Team up on support with one central inbox

Centralized team inbox

Connect email, social, and eCommerce channels like eBay and Amazon in one inbox, and see customer details and conversation history all in one place. No more switching between multiple accounts and screens, so you can focus on getting to inbox zero faster.

Centralized team inbox

Team up on support

Assign the right person to the right message, and simplify teamwork with automated workflows. Keep tabs on conversations and collaborate behind the scenes using internal notes within the customer’s email thread.

Team up on support

Send faster responses

Send personalized messages with the customer name, order details and tracking using a simple #hashtag. Filter important query types like order cancellations in seconds, and prioritize messages according to the time you have left to respond.

Send faster responses

We help these great teams support more customers together

  • boeing
  • argos
  • the hut group
  • plant therapy
Clare Vallely - Managing Director,

"Since using ReplyManager, our sales have increased by 400%. ReplyManager helped our company grow by saving our team so much time that we could focus on making more sales."

Clare Vallely - Managing Director,


Meet the inbox that connects you to your customers

Manage every connection with one inbox

  • Sync with Amazon, eBay, Rakuten, your webstore and more - in one team inbox.
  • Manage customer support for Facebook and Twitter.
  • Turn your customers into advocates of your brand with fast, accurate and personal responses - we automate, so you can win more customers with high seller ratings.
  • Support your customers as a team - assign messages to your experts with the answers.

Start supporting more customers as a team today.

  • Call us Monday -Friday, 4am-5pm EST (GMT-5)
  • US & Canada +1-917-688-2333
  • UK +44-203-322-4848
  • Ireland +353-1-676-0777